Return & Refund
Our process before delivery is to check the product thoroughly before a delivery can be made. This is to make sure that all the products are in good conditions before delivery.
We are committed in bringing a high standard of customer service.
We guarantee a 100% refund/replacement ONLY:
If goods are missing during our handling or broken (not working) during delivery
If the goods have got a clear physical damage on it
If the items are out of stock after a booking have been made (unless the customer wants to change the order with a different item in stock)
However , the customer have to make a report to us on the SAME DAY OF ITEMS ARRIVAL and email to firstname.lastname@example.org. We cannot make a refund for an item that has been worn and used after one day.
No 2A, Jalan Wangsa Niaga,
Wangsa Biz Avenue Off Jln 34/26,
Taman Sri Rampai, 53300 Setapak,